Privacy Policy

This privacy policy sets out how Karolo uses and protects any information that you give Karolo Limited when you use this website.


Karolo Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


Karolo Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th April 2011.


What we collect

Dependent on the features you wish to access on Karolo, we may collect the following information:

  • First Name and Surname.
  • Contact information including email address, telephone, mobile and address.
  • Demographic information such as preferences and interests.
  • Other information relevant to customer surveys and/or offers.
  • Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
  • Information provided to us when you communicate with us for any reason.

We allow third-party companies, including AddThis and Google, to collect certain anonymous information when you visit our website. These companies may use non-personally identifiable information during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or a third party web beacon to collect this information. To learn more about this behavioral advertising practice, you can visit www.networkadvertising.org.


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Contact details (email and telephone) are exchanged between buyer and seller in order to arrange payment and pickup/delivery of items upon the completion of a listing.
  • We may use your email address to notify you of important information regarding your content and participation on Karolo.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. This is an opt in service and you may opt out at anytime.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • We may use the information to improve our products and services.
  • Internal record keeping.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website and stored on your computer's hard drive. Your browser has options to enable you to accept all cookies, reject all cookies, or notify you when a cookie is set.


Karolo uses its own cookies for a number of purposes, including to:

  • Access your information when you login.
  • Keep track of your preferences whilst using Karolo.
  • Display the most appropriate content and advertising, based on your interests and activity on Karolo.
  • Analyse Karolo's traffic statistics.


If you choose to reject all cookies, you will not be able to use areas of Karolo that require you to Login or Register. You may also not be able to take full advantage of all the features available on Karolo.


Karolo cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are. Overall, cookies help us provide you with a better website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.


You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Karolo Ltd, Somerset House, 6070 Birmingham Business Park, B37 7BF.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website

Your Consent

By using our site, you consent to our privacy policy.

Contact Us

You can contact us in writing to the address below:
Karolo Ltd, Somerset House, 6070 Birmingham Business Park, B37 7BF

or via our messaging system.